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Geek Squad Reports & Reviews (298)

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My girlfriend got a text from Geek Squad about a billing for $529.78. It said to call 800-486-3102 for cancellation modification. I called and spoke to a woman, she said I should call back in 15 minutes.

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Email Recieved stating that my subscription from geek squad would be auto renewed and charged to my account for the sum of $231.70. It had a number if I wanted to cancel. I called the number, and a man with a Indian accent picked up the phone. I told him that I never had a subscription for this and asked him the name of the person it was under. He said another name, not mine. And said another state, in which I do not live in. I asked him the account that was being charged, and he would not tell me, he said I had to get in the computer and fill out a form so that it would be canceled and I could be refunded. After a lot of back and forth he finally hung up the phone when he realized I wasn't to Going to give him any information

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I received an email purporting to be from Geek Squad, a computer service offered through Best Buy.

The email stated that they were going to charge me $268.17 for next year's subscription service.

If I did not want the subscription I was to call the following number to cancel. 888--679-2285.

I called and indicated I wanted to cancel.

I was told I needed to log on to my computer and they would need to enter my computer to authorize the cancellation. At that point, I hung up.

I contacted Best Buy and informed them of this scam. I reported it to ******************

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I received this:

thank you for your renewal 1341379872

,

Thank you for choosing Geek Squad !!from us.

Today the Service will be renewed automatically with

$424.68 USD on same account provided to us.

Customer Support 1(844)-296-5757

Details are given below -

Service : Geek Squad Services .!

Mode : Auto Renew

Order ID : SA-19275445

Date : 1 November 2021

NOTE - Charges will appear on your statement after 8 hours once

debited.

If you want to cancel the charges and Auto - Renew this time.

Get in touch with us: (844)-(296) 5757

Thanks,

Geek Squad Inc Blling Team

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Email saying my maintenance plan has been renewed for 2 years. If I wish to cancel service a number is listed to call.

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I received an email claiming to be from the Geek Squad stating my Norton account was about to expire and they were automatically renewing it for $399.99 for 24 months. I received another email stating it was Norton with the same info. They said I had 48 hours to cancel. I called them and I asked to cancel the subscription. They told me they were going to refund my $399.99. I gave them access to my computer and they were able to access my account for the refund. In the process, they refunded $20000 to my account and told me they made a mistake. They asked to wire the difference back to them. They told me not to tell anyone about this. They told me to tell the bank I was sending it to a friend. They told me if I said anything I would be charged extra fees.

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I received an email from Geek Squad stating that my automatic subscription was about to be renewed and if I wanted to cancel, to call a certain number. I called the specified number and frighteningly enough, the person answering the phone answered "GEEK SQUAD." I told him about the email and said "it seemed like SPAM," he said I purchased some bogus hard drive subscription and that I needed to provide additional information to cancel it. I asked to cancel it and he said it was under a family member's name and for me to call them and call him back. I never called him back, because I would imagine, if I did, he would have asked for personal information.

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Charging 339.90 for renewal of subscription plan - When I called the number today a person with an Indian or Asian accent answer the phone then was disconnected...I called back and no one answered! Cannot copy the email.

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Had a text from the number above stating they had charged my account for $299 for renewal. I called the number listed as directed if I didn’t approve this purchase. They wanted me to download several downloads such as my desk etc. I figured it was a scam so while I was waiting on a download I googled it. I told him it was a scam indeed and I would report it. He immediately hung up.

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This person sent an invoice to my email. From Geek Squad and said they auto renewed your complete network security plan. They wanted you to call to cancel and when called they wanted you to go to the computer to retrieve some information.

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ALREADY GOT 3 OF THESE E-MAILS. LATEST # 1-888-974-1759. MAY BE COMING FROM CHINA ?

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I received this email and called the 1800 number. Someone answered saying he was Shawn Smith. I asked him to cancel the plan. He tried to get me to give him information about my computer. I did not give him anything. I did give him the invoice #. I then requested a cancelation # he gave me: REF0429. I look on the geeksquad website and there was a different 1800 number. I called it and the lady that answered stated that they did not have invoice #s like on the email. I selected online purchase since that is what it stated in the emai.

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This is the text I received:

Dear customer, Thank you for choosing Geek squad. Your order number GS1273LDH37 will Auto-renew on 23rd September 2021 as scheduled. You will see a charge of $299.99 on your account. To report or cancel the subscription call us on +1(806) 464-9748

I called and told them I was reporting them to the police and FBI, and literally screamed over the phone.

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Hi,
Same as many of the previous messages. I received the following, but did nothing moving forward:

Dear [email protected],

Thank You For Using Our Services.

Your Personal Subscription Geek Squad PC Care Will Expire Today on September 21, 2021. This Subscription Will Be Auto Renewed. Please Review Your Purchase History Below.

Customer Support- +1 (833) 887-0070
Order No: IRC - 53026GASE51690
PRODUCT DESCRIPTION
Account Type:- Personal Home Subscription
Product :- Geek Squad PC Care
Device :- Windows Computer (3 Users)
Quantity :- 1
Tenure :- 1 Year
Payment Mode:- Auto Debit

Renewal Amount - $ 339.90
This Email Confirms That You've Renewed Your 1 Year Subscription To Geek Squad For $339.90 On September 21, 2021.

This Subscription Will Auto Renew Every Year Unless You Turn It Off,No Later Than 48 hours Of Before the end of Subscription Period
.
To Cancel The Subscription You Can reach Us at +1 (833) 887-0070

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They want $259.99 to continue support with Geek Squad.

I never had a contract with Geek Squad

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I received this today from GeekPCare

Find the order details below

As per your request , we have generated your ticket and scheduled auto debit of $399.98 from your debit card for Geek Squad renewing for next 3 years.

Customer Support- +1 (888) 974 - 1759
Order No: RIC3174837261

Find your TXN No in your statements within 24hrs to 48 hrs.

Product :- Geek PC Care Subscription

Tenure :- 3 Years

Payment Mode:- Auto Debit

Renewal Amount - $399.98

This Subscription Will Auto Renew Every 3 Years Unless You Turn It Off,No Later Than 48 hours Of Before the end of Subscription Period

To Cancel The Subscription You Can reach Us at +1 (888) 974 - 1759

Regards
Geek Care

When I called the number, a gentlemen with a heavy Indian accent replied.
When I told him that I never subscribed to this service, he told me i.o. to cancel the subscription I need to go to my Laptop and download the cancellation form.
That entailed opening the browser and get to the website anydesk.com. from there I should have downloaded the form which was supposed to help me with the cancellation of the order (which I never made). The guy was very insistent that I should do the download. Then I challenged him that this is a [censored] and if the contact me again I would definitely sue the company. Then he put down the phone. Please share this story with others. I hope these culprits will be caught and punished ASAP.

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- Encinitas, CA, USA
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I received an email from Geek Squad with a renewal for $427 for the next 3 years coverage. They tried to get me to give them access to my computer. I did not. They are clearly a scam. The coverage was for a PC not a MAC, I only use MAC.

Thank you Curtis

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We Are Renewing It For You

Dear ***************,

Thank You For Using Our Services.

Your Personal Subscription Geek Squad PC Care Will Expire Today on September 07, 2021. The Subscription Will Be Auto Renewed. Please Review Your Purchase History Below.

Customer Support- +1 (888) 303-0893

Order No: IRC- GTW-177217

PRODUCT DESCRIPTION

Account Type:- Personal Home Subscription

Product :- Geek Squad PC Care

Device :- Windows Computer (3 Users)

Quantity :- 1

Tenure :- 1 Year

Payment Mode:- Auto Debit

Renewal Amount - $ 289.99

This Email Confirms That You've Renewed Your 1 Year Subscription To Geek Squad For $289.99 On September 07, 2021.

This Subscription Will Auto Renew Every Year Unless You Turn It Off,No Later Than 48 hours Of Before the end of Subscription Period

.

To Cancel The Subscription You Can reach Us at +1 (888) 303-0893

Regards

Geek Squad Team

Geek Squad Inc

3738 Parrill Court, Gary, IN 46402, United States.

This Email is being Sent By Geek Squad Team As You Have Subscribed To Our Services.

Unsubscribe | View Web Version

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I did not reply to the email.

They wanted to let me know my Geek Squad service was successfully renewed for $399.51. (I do not have this service)

Then they provided a number to call if this transaction isn’t authorized. 800-899-7710.

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- Hazelwood, MO, USA
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Stating auto renewal of some service NEVER requested

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Geek Squad Contacts

Geek Squad associated photos:


Address:

1307, East Geffer-son Lane, Suite 301 Los Angeles CA, USA 90091

Phone:
+1 (858) 432-6575 0 0
+1 (888) 538-3701 0 0
+1 (805) 317-6425 0 0
+1 (805) 633-0553 0 0
+1 (256) 270-1120 0 0
+1 (866) 416-8381 0 0
+1 (866) 292-2043 0 0
+1 (858) 367-9549 0 0
+1 (800) 421-4933 0 0
+1 (510) 323-2651 0 0
+1 (321) 225-5622 0 0
+1 (541) 909-1441 0 0
+1 (804) 876-0247 0 0
+1 (888) 738-7160 0 0
+1 (802) 466-6734 0 0
+1 (410) 929-7662 0 0
+1 (888) 208-4974 0 0
+1 (844) 487-1153 0 0
+1 (843) 639-4447 0 0

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