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Geek Squad Reports & Reviews (291)

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Received email stating a tech support warranty has run out and is being automatically being renewed for $449.00. Charges are being charged to the account on file. Included a serial number and order number along with a breakdown of charges for a 3-year renewal. Email came from a personal gmail account.

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We received a text message saying our Geek Squad subscription was renewed and we were charged $189 and some cents. We never opened it but could see that much information in the context part of text. We have not had a Geek Squad subscription in years. I really do not like scammers.

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User,

Here is the pricing statement of the package which you have bought for your Computers and Smartphones.

Pricing Details:

Services and Items

Qty

Tenure

Amount

PC Cleaning and Repairing

3

2 Years

150.00

Anti-virus Installation

1

2 Years

149.00

Maintenance of Registered Devices

3

Life time

200.00

Grand Total: 499.00

This is an auto renewal subscription of $499.00. If you have any queries against this, please feel free to call at +1-802-536-4079.

Invoice 56/674019 of OMC Computers & Networking Services. (CustID: 211460).

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Received an unwanted email claimimg to be from geek squad for a purchase that I did not make. Someone had used my name without my permission. Email read as follows: Monday December 13 2021

Bill no is PNXAN-CH4DDQ-IHpi

Dear Philip Taylor,

Your service with our company has been renewed today. Amount has been directly debited from your linked account. It will reflect in your account statement within 24 hours.

If you are satisfied with our service do not forget to give us a feedback.

Order Description

Item : Service renewal

Qty : 1

Tenure : 1 year

Product Id : GTL_57364128987

Customer Id : PNXAN-CH4DDQ-IHpi

Name of client : Philip Taylor

Client email : [email protected]

Payment method : Direct debit

Amount paid : $449.99

If you do not wish to continue the purchase please contact our cancellation department immediately and get back your refund at (800) 508-9971

Terms & Conditions

The payment has been cleared and will appear in the accounts statement within 24 hours. You are receiving this notice because you are enrolled with our service using ([email protected]) and your order has been auto-renewed. However, if you do not wish to continue with the service or want a refund of this amount kindly contact on (800) 508-9971 with our concern department.

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Notified by email of renewal of subscription for $299.99

Giving a subscription order Id #

and a product Id # Then it goes in to say if you would like more information “and” would like to cancel, you can call them at

603-847-7318. The gentlemen answered the phone with an hello

Instead of the companies name and just talked in circles about the subscription and then hung up on me. I contacted Best Buy, and they are aware that this scam is out there. Their renewal subscription cost is $199.99 annually.

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I received an email from a company called geek squad. I am familiar that there is a company that works through Best Buy with that name so I thought it was legit. The email stated that I was going to be charged for a renewal membership for $312.41. The email gave me a phone number to call if I wanted to cancel it. Once I called that number it had me log in to my computer and enter in a website. It then had me open my wells fargo acct so that they could "reimburse me for the charges that were pending". They then tried to steal $15,000 from my credit card. Once I realized what they were doing, I clicked off of the tabs to close them and instantly got cussed out by the represenatives.

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Did not make any purchases with this company. Call the # on snapshot. An person wanted to verify the order, wanted to fill out a cancellation form with personal information.

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Dear Customer,

Confirmation ID: GSW748274

Thank you for choosing Geek-Squad.

Your Personal Subscription will expire today. The Subscription Will Auto-Renew.

We will charge you for renewal of your subscription plan for the amount of $349.

charges will reflect on your account statement within the next 72 hours.

If you want to Cancel your Subscription and claim your refund.

Kindly call Geek-Squad +1866-497-0039

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Attempt to scan 495.00 for home LC services posing as Geek Squad

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had an email saying they were renewing my subscription which i had never had. called and spoke to a man with indian accent. i asked him if it was a scam. he said no. i gave him the "order number" in the email and he told me to hold on. then call was disconnected. 800-486-3102. called back someone answered but didn't speak. i said i was reporting them and i hung up. no $$ was taken out or attempted .

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Received the following text:

Amount $199.99. Is Debited. Your Subscription from Geeksquad has been Renewed. Invoice No. GCK8975. Invoice Date 29 November 2021.Gsquad support +12074132950

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Email received 11/29/2021. Request payment on TV repair plan . Notified Best Bust, Anaheim, California.

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I received an email stating that they are renewing their service, which I never purchased. BEWARE.

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My girlfriend got a text from Geek Squad about a billing for $529.78. It said to call 800-486-3102 for cancellation modification. I called and spoke to a woman, she said I should call back in 15 minutes.

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Email Recieved stating that my subscription from geek squad would be auto renewed and charged to my account for the sum of $231.70. It had a number if I wanted to cancel. I called the number, and a man with a Indian accent picked up the phone. I told him that I never had a subscription for this and asked him the name of the person it was under. He said another name, not mine. And said another state, in which I do not live in. I asked him the account that was being charged, and he would not tell me, he said I had to get in the computer and fill out a form so that it would be canceled and I could be refunded. After a lot of back and forth he finally hung up the phone when he realized I wasn't to Going to give him any information

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I received an email purporting to be from Geek Squad, a computer service offered through Best Buy.

The email stated that they were going to charge me $268.17 for next year's subscription service.

If I did not want the subscription I was to call the following number to cancel. 888--679-2285.

I called and indicated I wanted to cancel.

I was told I needed to log on to my computer and they would need to enter my computer to authorize the cancellation. At that point, I hung up.

I contacted Best Buy and informed them of this scam. I reported it to ******************

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I received this:

thank you for your renewal 1341379872

,

Thank you for choosing Geek Squad !!from us.

Today the Service will be renewed automatically with

$424.68 USD on same account provided to us.

Customer Support 1(844)-296-5757

Details are given below -

Service : Geek Squad Services .!

Mode : Auto Renew

Order ID : SA-19275445

Date : 1 November 2021

NOTE - Charges will appear on your statement after 8 hours once

debited.

If you want to cancel the charges and Auto - Renew this time.

Get in touch with us: (844)-(296) 5757

Thanks,

Geek Squad Inc Blling Team

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Email saying my maintenance plan has been renewed for 2 years. If I wish to cancel service a number is listed to call.

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I received an email claiming to be from the Geek Squad stating my Norton account was about to expire and they were automatically renewing it for $399.99 for 24 months. I received another email stating it was Norton with the same info. They said I had 48 hours to cancel. I called them and I asked to cancel the subscription. They told me they were going to refund my $399.99. I gave them access to my computer and they were able to access my account for the refund. In the process, they refunded $20000 to my account and told me they made a mistake. They asked to wire the difference back to them. They told me not to tell anyone about this. They told me to tell the bank I was sending it to a friend. They told me if I said anything I would be charged extra fees.

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I received an email from Geek Squad stating that my automatic subscription was about to be renewed and if I wanted to cancel, to call a certain number. I called the specified number and frighteningly enough, the person answering the phone answered "GEEK SQUAD." I told him about the email and said "it seemed like SPAM," he said I purchased some bogus hard drive subscription and that I needed to provide additional information to cancel it. I asked to cancel it and he said it was under a family member's name and for me to call them and call him back. I never called him back, because I would imagine, if I did, he would have asked for personal information.

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Geek Squad Contacts

Geek Squad associated photos:


Address:

1307, East Geffer-son Lane, Suite 301 Los Angeles CA, USA 90091

Phone:
+1 (858) 432-6575 0 0
+1 (888) 538-3701 0 0
+1 (805) 317-6425 0 0
+1 (805) 633-0553 0 0
+1 (256) 270-1120 0 0
+1 (866) 416-8381 0 0
+1 (866) 292-2043 0 0
+1 (858) 367-9549 0 0
+1 (800) 421-4933 0 0
+1 (510) 323-2651 0 0
+1 (321) 225-5622 0 0
+1 (541) 909-1441 0 0
+1 (804) 876-0247 0 0
+1 (888) 738-7160 0 0
+1 (802) 466-6734 0 0
+1 (410) 929-7662 0 0
+1 (888) 208-4974 0 0
+1 (844) 487-1153 0 0
+1 (843) 639-4447 0 0

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