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Geek Squad Reports & Reviews (291)

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I received an email stating my subscription to Geek Squad was renewed for $399.99. They had my email, but not my personal information.

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I received an email with an attached invoice regarding a renewal of a Geek Squad registration. I have never registered for Geek Squad. There was a customer service number to call.

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At first the number didn’t ring when I called. Then I received a call from them. To which i tried to have them cancel whatever auto renewal subscription it was trying to charge me for 299.99 for. They said I would have to of had access to a computer to receive a cancellation form and they would issue a refund for that amount. I told them I didn’t have a computer they hung up.

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This is what they emailed me, I've never had an acct with Geek Squad. I found other complaints on Scampulse when I googled the phone number listed. I knew this had to be a scam!

logo
Date - Thursday, May 26, 2022
Order Number - IOXNK-WVRSZ-IMKS
Transaction Number - 4901232
Customer Support - (802) 466-6734
Your PC Security Auto Renewal Today
On behalf of Geek Squad PC Support, I'd like to express our deepest gratitude for your continued membership and support.
We would like to inform you that your membership will be renewed on Thursday, May 26, 2022 to continue being part of us and retaining access to our benefits. The following are the details of your recurring plan with us.
Customer Name - Lisa
Customer ID Number - XEB8681IJ66339ML
Customer Email -
Product - Geek Squad
Tenure - 5 Year
Amount - $672.99
If you have any questions regarding your membership with us, please contact our billing team at (802) 466-6734.
Please do not reply to this email. This email is system generated. The mailbox is not monitored and you will not receive a response.
TRACY BYLES
521e veterans memorial United States

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I have gotten over a half dozen of these bills. I called a Geek Squad number last month, and it seems like these are spam, but I would like them stop. The 2nd was sent from this email was [email protected]
Order Bill
Order Bill

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I received the attached email. We do not have a Geek Squad subscription. I did a search and discovered that this is most likely a scam.

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Email from Geek Squad
Hello User,
Thank you for choosing Geek Squad, we are reaching out to remind you that your Geek Squad Annual Maintenance Service is renewed on May 10, 2022. We thank you for the completion of the 12-month maintenance plan.
We have automatically renewed your subscription and bill you $399.99 on 5/10/2022. This means you don't have to do anything to keep your subscription effective.
If you no longer would like to benefit from our services, you may cancel it at any time.'
If you do not cancel your subscription before 5/10/2022, you will be charged $399.99.
When contacting us, please provide your reference number #XX-XXXX
Options for Support
Contact Customer Service if you have any payment or order-related issues.
1-888-208-4974
Best Regards,
Geek Squad

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They tried to get me to pay for Best Buy Geek Squad Information. They sent an invoice to my email address

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I received an email from GeekSquad saying that they were going to auto debit my account for GKnetwork for $294. I never ordered this

in the first place. They instructed me to call a phone number, and then instructed me to download a program in order to cancel. I did not

download their program.

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I got an email saying that my order was ready and that they were going to charge my card $384. I called them and they said I should go online and fill out a refund request. I told them No, I had not ordered anything from them, so I am not giving them any additional information.

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I am receiving SCAM Emails. Received the following SCAM Email today April 28, 2022 @ 11:41 AM.

Purchase ! Your Auto Renewal Request Has Been Accepted.

! aaron johnson 11:41 AM

To undisclosed-recipients:; Blind copy ******************* 1 attachment

Team GEEK

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I received a letter today in my email stating that i will be getting an recurring bill and the will be taking money out of my bank account BUT I HAVE NOT SUBSCRIBED TO OR OWE AN GEEK SQUAD, SOMEBODY IS FRAUDULENTLY USING MY INFORMATION. So when I tried to call and ask about it the guy gave me a link to go to to cancel something I never had, www.tiny.one/geek8822 and then when I tried to tell him this was a fraud and I was going to report him to the BBB, he hung up. whomever doing this used some email address with my name and this email address(see the attached document) .

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Received this Scam Email today April 26, 2022 @ 9:11 Am. High Priority of course.

---------- Original Message ----------

From: Geek Squad

To: "*******************"

Date: 04/26/2022 9:10 AM

Subject: Services_Renewed

Auto Renewal

 

Dear *******************,

 

Thank you for choosing Geek Squad, we are reaching out to remind you that your Geek Squad Annual Maintenance Service is expired and Auto Renewed today.

 

We would thank you for the competition of 12 months maintenance plan. We auto renewed your plan and charged $548.99 against your account; we understand that you are busy hence could not get through to you when we tried to contact you.

Invoice No.

****************6

Order No.

***************** Invoice Date

4/26/2022

Due Date

4/26/2022

Invoice Amount

$548.99

 

Support and Billing team

08:00 AM To 05:00PM

(Toll Free) +1 (877) 316-1735

For any query /support or to cancel the subscription and to report disputes please call us at our Toll Free +1 (877) 316-1735. Also, in case of any proven dispute you may have your full Refund.

Thank You

Geek Squad Tech Support

Helpline Number +1 (877) 316-1735

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Got an email from Geek Squad they that my subscription had expired and they got a request to renew it so they charged my debt card 481.00 . I never had an account with them . I only purchased a I pad from Best Buy and refused the service then .

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I received an unsolicited email invoice to pay for a 3 year subscription to Geek Squad for "Internet Security Plus". The invoice was confusing because it said the purchase amount was charged and due on receipt. I spotted this as a scam because Geek Squad offers repair and tech support, not software protection.

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I have received 2 emails within 2 weeks, stating my Geek Squad renewal was taken out of my account. The first email was for $499.19 & the second was for $499.99. I have NEVER subscribed to or purchased Geek Squad. If responding to the emails, they have you download 2 apps, ultraviewer.net & anydesk.com so they can gain remote access to your computer & bank account(s) to unscribe you from the Geek Squad. You get black screens, a command prompt comes up where you have to enter the refund amount & all this time your bank account is open & they have remote access to your account. Well, they thought they were going to scam me & take the $499.19 out of my account & I caught them & entered $5,000 instead of $500 for my refund, then uninstalled the apps, & closed everything down, & when I checked my accounts all my money was there except the $5,000. No money has been taken out of my accounts & I have reported/forwarded the emails to my banks & the Best Buy fraud department. Best Buy has NO Geek Squad plans over $199. Do not click on any link if you receive this email.
Geek Squad Renewal

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Phishing scam for Norton - Geek Squad but not affiliated with Best Buy. Wanted to get control of my computer remote, wanted my cc information to refund amount.

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I was sent a receipt for a bill for 413.00, for a Renewal that I never Purchase, when I called the company, they hung up on me

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I received an invoice (via email) from “Geek Squad” for $410.30. Invoice looks legitimate … although I have not used GS in over 10 years. There is a number listed “if you have not done this package,” contact to helpline”

+1(410)-929-7662.

They want you to “be in front of your computer” … so they can “fix the issue.”

Hang up. Disengage.

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Got a text message that a subscription would renew and to call support. The number on this message was +18048760247

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Geek Squad Contacts

Geek Squad associated photos:


Address:

1307, East Geffer-son Lane, Suite 301 Los Angeles CA, USA 90091

Phone:
+1 (858) 432-6575 0 0
+1 (888) 538-3701 0 0
+1 (805) 317-6425 0 0
+1 (805) 633-0553 0 0
+1 (256) 270-1120 0 0
+1 (866) 416-8381 0 0
+1 (866) 292-2043 0 0
+1 (858) 367-9549 0 0
+1 (800) 421-4933 0 0
+1 (510) 323-2651 0 0
+1 (321) 225-5622 0 0
+1 (541) 909-1441 0 0
+1 (804) 876-0247 0 0
+1 (888) 738-7160 0 0
+1 (802) 466-6734 0 0
+1 (410) 929-7662 0 0
+1 (888) 208-4974 0 0
+1 (844) 487-1153 0 0
+1 (843) 639-4447 0 0

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